Springs Reviews

I love this company. They really care and value customers. I superbly recommend!!!

Best place ever!
please don't go!!!
will yall be having another website like this?

Ordered a Thanksgiving themed shirt in early October. Two weeks before Thanksgiving I received an email saying they were printing it. Eight days after Thanksgiving it was still sitting in Las Vegas. And whoever they ship with doesn't post updates so you have no idea where your stuff is. Guess I have it in plenty of time for next year. Never again.

I am a merchant with Spring and they provide the worst partner and merchant experience that we have ever received. They treat you poorly, and do not provide you any support when you need help. They do not honor your own sales policies regarding your own product, and try to dictate to you how you need to handle returns, and deduct funds from your account for returns that you never received and were never authorized in the first place. They do not respect their merchants, and only pay attention if you are selling large volumes with them. Otherwise, you are treated like garbage. Do not sell on their website, you will regret it. You have been warned! 0 Stars.

I placed an order for a Levi's jacket and received an order confirmation with an expected delivery date of a week to 10 days later. OK, sounds fair. A week later and there was no tracking number for the shipment a bit annoying, but if it shows up, no problem. Finally after 10 days I get a tracking number. A couple of days later UPS finally gives me an estimated delivery date. ShopSpring makes it seem like they're a retailer, but they're just contracting with manufacturers on demand drop-shipper. About three weeks between ordering and expected delivery date hopefully, it shows up. Definitely don't order from ShopSpring if you're in any kind of hurry.

Charged credit card and never shipped item. No phone number to talk to customer service. Avoid...

My experience with the company has been positive. Received the item, which is not available in my size and was very happy with the purchase. Bought through their ebay site, was not charged on my credit card till the item shipped, was provided with tracking. I live out of the US, so I had to pay for shipping, duties + taxes but the cost was still a good deal because the item was sale priced. I would have paid full price if I had to. I will shop with them again.

They "canceled" my order for a pair of Levi's jeans because "the item is no longer available at that price"... I checked their website 30 minutes later and the exact item/size I ordered was still available, but for $10 more. They did not honor the price listed and "canceled" it on me due to an internal price change. Emails to customer service went unanswered. I will not be back.

NOT A REAL RETAILER! They offer merchandise from OTHER WEBSITES and PRETEND that the item is in stock, when in fact the OTHER WEBSITE ran out of stock. BUT THEY'LL TAKE YOUR MONEY, NEVER SEND THE ITEM, AND MAKE YOU STRUGGLE TO GET A REFUND! TOTAL SCAM! THE ABSOLUTE WORST (and I never say that, but this was my worst online experience out of many thousands).

Totally scam. Avoid this website. They withdraw money from my account for an item out of stock. Then they send me email says its gonna be refunded.